Bake It on Wheels Case Study with Docubee

This case study details the implementation of Docubee by Bake It on Wheels, a mobile bakery business founded by Natasha O’Connor. The document outlines the challenges faced by the company in managing liability waivers, particularly during the COVID-19 pandemic, when traditional methods like emails and spreadsheets proved inadequate. Natasha sought a more efficient solution that would integrate with her reservation system, allowing guests to sign waivers digitally. After evaluating various options, she chose Docubee for its flexible pricing and customer service. The case study describes how Docubee's team collaborated with Natasha to create a customized workflow that automated the waiver process, including the use of party folders and QR codes for easy access to forms. It also highlights the onboarding experience for franchisees, who receive pre-built accounts and training. The implementation of Docubee has streamlined operations and facilitated the expansion of Bake It on Wheels, enabling the company to host more events and add new franchises.