Optimizing Private Pharmacy Channels for Diagnostic Access

This document is a technical report that outlines the findings from various pilot projects aimed at optimizing private pharmacy channels for decentralized diagnostic access. The report discusses the impact of COVID-19 on the need for rapid diagnostic testing at the community level, emphasizing the importance of pharmacies as accessible points for medical services. It details three specific pilot projects conducted in Kenya, Vietnam, and Cambodia, focusing on COVID-19 testing and diabetes management. Each project aimed to assess the feasibility and effectiveness of utilizing pharmacies for diagnostic services, highlighting outcomes such as pricing strategies, pharmacy participation, and the importance of aligning product offerings with customer preferences. The report also presents key learnings related to pricing, stocking behavior, and the technical awareness of pharmacy professionals, which can inform future initiatives in the pharmacy channel. Overall, the findings underscore the potential of pharmacies to enhance access to diagnostic tools and improve health outcomes in underserved communities.