Mobile Messaging Compliance Solutions Overview

This document is a technical report that outlines the compliance challenges and solutions associated with mobile messaging in regulated industries. It discusses the necessity for organizations to capture, retain, and supervise communications across various platforms such as SMS, WhatsApp, and voice messages to meet regulatory requirements. The report identifies key challenges, including off-channel communications, limited coverage across messaging apps, and insufficient archiving and retention capabilities. It emphasizes the importance of integrating AI-driven risk detection and supervision workflows to ensure effective compliance governance. The document presents Theta Lake as a solution that simplifies compliance by working with existing mobile capture solutions and partners to enhance compliance workflows. It details the features of Theta Lake's offerings, including seamless capture of communications, regulatory-compliant archiving, and unified recordkeeping across multiple platforms. The report concludes by highlighting the importance of maintaining a defensible compliance posture in the face of increasing regulatory scrutiny.