Umbra Case Study on Backup and Recovery Solutions

This case study details Umbra's partnership with ThinkOn to address challenges related to backup and disaster recovery. Umbra, a Canadian design company, faced issues with unreliable backup systems and a small IT team managing a complex global infrastructure. The document outlines how ThinkOn provided a responsive disaster recovery plan and managed backup solution, ensuring high availability and rapid recovery within four hours. It describes the benefits of comprehensive data backup with offsite vaulting capabilities to protect against ransomware. The case study also includes insights from Umbra's CIO, Tariq Jamal, who emphasizes the knowledgeable support received from ThinkOn, contrasting it with experiences from other providers. The partnership has evolved over seven years, expanding from initial backup solutions to include infrastructure-as-a-service and ongoing technology advisory services. This collaboration has allowed Umbra's IT resources to focus on driving business value while ensuring data protection.