2026 AI in Professional Services Report

The 2026 AI in Professional Services Report provides an analysis of the adoption and implications of generative artificial intelligence (GenAI) within the professional services sector. The report indicates that GenAI has become integral to various professions, including legal, tax, accounting, and corporate risk management, following its public introduction in late 2022. A survey of over 1,500 professionals reveals that more than half are utilizing GenAI tools, with expectations that it will be central to workflows by 2030. The report also discusses the emerging concept of agentic AI, which is anticipated to enhance automation in workflows. Despite the positive sentiment towards AI, concerns about its impact on labor and business models are prevalent. Additionally, the report highlights challenges in measuring the return on investment for AI tools and the disconnect between client expectations and firm capabilities regarding AI usage. As organizations prepare for 2026, strategic discussions about AI's role in professional services are becoming increasingly important.