Global Mining Company Cloud Connectivity Case Study

This case study outlines the experiences of a global mining company that relies on various connectivity options to maintain network operations across its mining sites in Australia, North America, and South America. The company utilizes fiber, landline, and satellite connections to ensure reliable Internet access, which is critical for processing essential services and workloads. The IT team focuses on maintaining IT redundancy to prevent costly downtime. In 2019, the company initiated a cloud transformation strategy, migrating applications to the cloud, which added complexity to their network. The IT team deployed ThousandEyes to gain visibility into their network and identify performance issues. Within 60 days, the deployment provided significant benefits by helping to identify outages and performance issues. The ease of use of the ThousandEyes platform enabled the IT team to quickly learn and utilize the tool. The company plans to further integrate ThousandEyes capabilities into its operations to enhance monitoring and communication with service providers.