Hosparus Health Case Study on Secure Messaging

This case study details the implementation of the TigerConnect Clinical Collaboration Platform at Hosparus Health, a non-profit hospice and palliative care organization. The organization aimed to replace its outdated messaging system, which faced integration and functionality challenges. The new platform was required to be user-friendly and meet the needs of over 600 users within a tight implementation schedule. Key features of TigerConnect included ease of use, full integration with Active Directory, and click-to-call functionality. The implementation was completed in two months, resulting in organization-wide adoption and improved communication efficiency. The platform has proven scalable, handling over 12,000 messages on weekdays and maintaining a high read-rate of 99.8%. The case study highlights the benefits of TigerConnect, including enhanced security and functionality, and emphasizes that the solution met all business objectives while being cost-effective.