Tufts Medical Center OR Efficiency Transformation Case Study

This case study details the transformation of operating room (OR) efficiency at Tufts Medical Center through the integration of the TigerConnect Clinical Collaboration Platform with their Epic electronic health record (EHR) system. Tufts Medical Center faced significant communication challenges that hindered the coordination of care among diverse teams, leading to inefficiencies in patient throughput. The study outlines how the adoption of TigerConnect streamlined communication processes, reducing the number of manual phone calls from 17 to 8 automated notifications. This change resulted in a 70 percent improvement in OR first case on-time starts and a six-minute reduction in average OR room turnover time. The integration allowed for real-time updates to all care team members without the need to log into the EHR, thus enhancing operational efficiency and staff satisfaction. The case study highlights the critical role of effective communication in optimizing clinical workflows and improving patient care outcomes.