Law Firm File Sharing Solution Implementation

This case study details the implementation of TitanFile at Gowling WLG (Canada) LLP, a law firm with over 1,400 legal professionals. The firm faced challenges with existing file-sharing tools, which lacked integration with their document management system and created inefficiencies for the IT Help Desk. As the demand for secure file transfers increased, the firm recognized the need for a user-friendly solution that complied with Canadian data residency requirements. TitanFile was selected due to its ease of use, integration capabilities, and responsiveness. The deployment included an Outlook add-in, facilitating large file transfers up to 25 GB. Within six months, TitanFile was adopted by over 2,000 users, significantly improving reliability, usage, and user feedback. The IT team reported that TitanFile streamlined the file-sharing process, reduced the burden on IT support, and enhanced client satisfaction by simplifying external communications. The case study illustrates the successful transition to a modern file-sharing platform in a legal environment.