Transcend Networks Email Security Case Study

This case study details the implementation of email security solutions by Transcend Networks, a managed service provider (MSP) catering to clients with significant IT dependencies. The document outlines the challenges faced by Transcend Networks, particularly the need for local US mail storage due to their work with government agency clients. Previously relying on a cloud-based email security provider that relayed emails overseas, they sought a configurable solution to meet their specific requirements. The case study describes the implementation of SpamTitan and ArcTitan from TitanHQ, which provided a multi-layered approach to email security. SpamTitan serves as the first line of defense against phishing and malware, while ArcTitan facilitates email archiving and data retention. The results indicate that these solutions have effectively addressed the security needs of Transcend Networks and their clients, ensuring reliable email management and compliance with local storage requirements.