Gaviota Supply Chain Planning Transformation Case Study

This case study details Gaviota's transformation of its supply chain planning processes to address challenges stemming from its extensive product portfolio and global operations. Founded in 1968 and headquartered in Alicante, Spain, Gaviota faced obstacles such as excessive inventory levels, fragmented data, and high seasonality in demand. The company sought a reliable tool to enhance its forecasting accuracy and operational efficiency. After evaluating various solutions, Gaviota implemented ToolsGroup's Service Optimizer 99+ (SO99+), which integrated seamlessly with their existing ERP system. The implementation led to significant improvements, including raising service levels for top items from 70% to 90%, reducing stock levels by 43%, and improving production performance by 37%. The case study highlights how SO99+ facilitated better collaboration across departments, enhanced decision-making, and allowed Gaviota to adapt quickly to market changes, ultimately positioning the company as a leader in the sun protection industry.