Travelport

Overview

Travelport is a software company based in the United Kingdom, specializing in customer relationship management (CRM) software solutions. Established in 1971, the company has grown to employ between 1,001 and 5,000 individuals and reported significant revenue. Travelport's expertise lies in providing technology solutions for the travel industry, particularly through its Global Distribution System (GDS) offerings. One of the key documents published by Travelport is the "GDS Format Comparison Guide," which serves as a comprehensive resource for users of its Smartpoint technology. This guide outlines various functionalities and features, including the management of passenger name records (PNRs) and fare displays, which are essential for travel agents and other stakeholders in the travel sector. The document highlights the technical aspects of Travelport's systems, such as encoding and decoding processes, as well as the interactivity of its software solutions. Overall, Travelport's focus is on enhancing operational efficiency and improving customer engagement within the travel industry through its software products.

Industry