TruBridge nTrust Program Impact on Texas Institute

This case study details the implementation of the TruBridge nTrust program at the Texas Institute for Surgery, located in Dallas, Texas. The institute faced significant challenges, including a knowledge gap among business office employees and the need for improved cash flow and accounts receivable (AR) management. By utilizing TruBridge's medical coding services and the nTrust model, the institute achieved a 15% increase in average monthly cash collections and a 23% decrease in AR days. The case study outlines how the nTrust program provided centralized control over finances, allowing for better management of claims and reducing out-of-pocket costs for revenue cycle management services. Additionally, the institute reported savings of over $195,000 in electronic health record (EHR) spending. The positive outcomes highlight the effectiveness of the nTrust program in addressing the specific needs of the Texas Institute for Surgery and improving their operational efficiency.