Optimizing Portfolio Planning and Delivery for a Leading Airline

This case study details the partnership between a major airline and Two Roads Consulting to implement a scalable Agile operating model aimed at aligning business and technology strategies. The objective was to gain an enterprise-wide view of initiatives, capacity, and investments to enhance planning and budgeting. Key steps included the introduction of a Lean Portfolio Management (LPM) model, which established clear processes for prioritization, capacity planning, and lean budgeting. The approach involved organizing teams around value, ensuring that work directly supports enterprise business outcomes, and creating visibility into all active and planned work. This led to the discovery of 50 previously unknown initiatives and allowed for the prioritization of 80% of them to align with enterprise objectives. The transformation resulted in improved transparency, alignment, and value delivery, enabling the airline to scale growth effectively while maintaining performance.