AI-Enabled Document Understanding and Workflow Automation for Courts

This document is a technical report detailing Tyler's Computing System Innovations (CSI) solution, which automates workflows for court professionals. The CSI solution aims to transition courts from manual document review and data entry tasks to automated processes, enhancing the justice experience for all stakeholders. It utilizes intelligent document understanding and automated data-entry capabilities to ensure electronic filings are reviewed and docketed within case management systems with accuracy and speed. The report outlines several features of the CSI solution, including document classification, data extraction, AI-powered redaction, robotic process automation, and enhanced optical character recognition. Additionally, it highlights the benefits of using the CSI solution, such as increased document processing efficiency, reduced operational costs, and improved customer satisfaction. The report also mentions the implementation timeline and the potential for significant return on investment, as evidenced by case studies like Palm Beach County's annual savings since adopting the solution.