Training Session Preparation and Policies Guide

This guide outlines the necessary preparations and policies for attending training sessions at Tyler U. It begins by detailing the system requirements, which include Google Chrome and Adobe Reader, and provides a list of steps to complete prior to the training date. These steps include installing the required software, whitelisting the email address for important class information, printing training materials, and completing any required prework. The document then explains the registration process, including logging in, selecting a product, and enrolling in courses. On the day of training, participants are advised to access their login information early and to troubleshoot any connectivity issues. The guide also presents classroom policies for both paid and non-paid sessions, including attendance and cancellation policies. It emphasizes the importance of punctuality and outlines the consequences of late arrival or no-shows. Additionally, it provides information on complaint resolution and the accreditation status of Tyler Technologies, Inc.