Summary
This case study outlines the initiative by Henry Ford Health System to address challenges related to employee access to healthcare and absenteeism. The objective was to enhance employee experience and satisfaction by expanding care options and convenience. The solution involved partnering with local companies to provide on-site healthcare services, staffed by a medical assistant. This setup allows for various medical services, including vaccinations and blood pressure checks, and utilizes TytoCare technology for real-time video visits with a centralized provider pool. Employees can schedule TytoCare visits through a webpage or patient portal. As companies transition back to office settings post-COVID-19, Henry Ford Health System aims to increase engagement with employees who may not currently utilize their healthcare services. Patient survey responses indicate a high level of satisfaction with the TytoCare visits, with many respondents stating that the service met or exceeded their expectations and helped them avoid missed work.
