Summary
This white paper discusses the critical issue of employee turnover and its impact on business performance, emphasizing the importance of schedule accuracy. It presents findings from the UKG workforce analytics team, which reveal a strong correlation between how closely employees adhere to their scheduled hours and their likelihood of remaining with the organization. The paper outlines that employees who work as scheduled have a turnover rate of 9.3%, while those working significantly fewer or more hours than scheduled experience much higher turnover rates. The document further details the broader implications of inaccurate scheduling, including increased administrative burdens, payroll errors, and negative effects on employee morale and productivity. It also highlights how organizations can leverage workforce analytics to identify scheduling imbalances and implement targeted solutions, ultimately leading to improved employee satisfaction and better business outcomes. The paper concludes by advocating for accurate scheduling as a strategic lever for enhancing retention and operational efficiency.
