Migrating from Sitecore to Umbraco Case Study

This case study outlines the migration of Thames Water UK from Sitecore to Umbraco, highlighting the operational improvements and cost reductions achieved. Thames Water, a regulated water utility serving 16 million customers, experienced a 40% reduction in operational overhead after migrating. The document discusses the challenges faced with legacy platforms like Sitecore, which became bottlenecks due to their complexity and high costs. It emphasizes the strategic decision-making required as Sitecore's support for XP 10.4 is set to end in 2027. The case study presents the benefits of Umbraco, including lower total cost of ownership, faster project delivery, and enhanced team autonomy. It details the migration process, which includes phased rollouts and a focus on outcomes rather than direct rebuilds. The document concludes by encouraging organizations to consider Umbraco as a modern content foundation that supports agility and efficiency in digital operations.