Makai Case Study on ERP System Implementation

This case study details the implementation of an ERP system at Makai, a professional services firm founded in 2020 that provides engineering services to the U.S. Department of Defense and other clients. The founder, Stephanie Hutch, recognized the need for a robust ERP system tailored to government contracting to support the firm's operational efficiency and compliance with federal regulations. After evaluating various options, Hutch selected Unanet ERP GovCon based on her previous positive experiences with the system. The case study outlines the challenges faced in selecting an appropriate ERP solution, including the need for strong timekeeping, expense management, and compliance tools. It highlights the benefits of the chosen system, such as its ease of use, scalability, and effective support during implementation. The firm has already secured prime contracts, attributing part of its success to the compliance capabilities of the ERP system, which has facilitated smoother interactions with regulatory bodies. The case study concludes with insights on the importance of selecting a supportive software provider.