Wendel Companies Case Study on Unanet Implementation

This case study details Wendel Companies' implementation of Unanet's enterprise resource planning (ERP) and customer relationship management (CRM) solutions to enhance operational efficiency and profitability. Wendel, a multidisciplinary firm, faced challenges with disconnected systems and inconsistent data, which hindered their growth. By unifying their operations under Unanet, they achieved significant improvements, including a 20% increase in profitability and a 41% rise in net sales. The study outlines the operational challenges Wendel encountered prior to the implementation, such as siloed systems and poor user adoption, and describes how Unanet's features, like real-time insights and configurable workflows, addressed these issues. The collaborative approach to implementation, supported by leadership and ongoing training, facilitated high user engagement and streamlined processes. The results included enhanced project visibility, improved reporting capabilities, and better client relationship management, demonstrating the effectiveness of integrating ERP and CRM systems for operational success.