2026 CLM Litigation Management Study Report of Findings

The 2026 CLM Litigation Management Study Report of Findings presents an analysis of the current state of litigation management within the claims industry. Conducted by Suite 200 Solutions, the study highlights significant trends and challenges faced by litigation executives, particularly regarding the adoption of artificial intelligence by the plaintiff bar. The report indicates that over 80% of executives view AI adoption as a concerning threat, with rising indemnity and defense costs reported by 81% and 76% of executives, respectively. The study also reveals a lack of data collection on critical metrics, such as policy limit demands and settlements. Additionally, it discusses the growing attention from C-suite executives towards litigation management, with 79% acknowledging its importance in the past year. The report emphasizes the need for improved collaboration between carriers and defense counsel to address friction points and adapt to the evolving landscape of litigation management, particularly in light of a staffing crisis within law firms.