Litigation Support Trends and Technology Initiatives

This technical report presents findings from the second annual Litigation Support Trend survey conducted by U.S. Legal Support in August and September 2023. The survey engaged a diverse group of legal professionals to assess the current state and future direction of litigation support services and legal technology. It identifies key trends, including the reliance on external vendors for core services such as court reporting and record retrieval, with a focus on responsiveness, fair pricing, and talent availability. The report highlights the increasing importance of artificial intelligence (AI) in the legal sector, with 21% of firms utilizing AI in 2023 and expectations for growth in 2024. Additionally, it discusses the prevalence of remote depositions, particularly among firms with hybrid work policies, and emphasizes the critical nature of data privacy in vendor selection. The findings underscore the ongoing evolution of the legal industry as firms adapt to technological advancements and operational changes.