Valiantys is a French company founded in 2006 that specializes in custom software and IT services within the business services industry. With a workforce of 501 to 1,000 employees, the company focuses on enhancing operational efficiency through its expertise in integrating and optimizing HR and IT service management systems. Valiantys addresses challenges such as disconnected HR systems, inefficient processes, and employee dissatisfaction by offering solutions built on Atlassian Jira Service Management. Their HR Accelerator aims to centralize and digitize employee requests, streamline workflows, and improve visibility and automation in HR operations. Additionally, Valiantys provides training and resources to empower HR teams and enhance employee experiences. The company also offers training sessions for service desk administrators and agents on implementing Jira Service Management, emphasizing best practices in IT service management, knowledge management, and effective integration with other tools. Through these initiatives, Valiantys seeks to facilitate smoother service delivery and foster a stronger organizational culture.