Telecom Cost Reduction through POTS Management Service

This case study details the implementation of vCom's POTS Management as a Service (PMaaS) by a diversified business-to-business rental company to reduce excessive telecom costs. The organization faced challenges with approximately 40 legacy POTS lines, resulting in monthly expenses exceeding $20,000, with some lines billed at nearly $2,000. The internal IT team lacked the resources to audit these lines effectively. By collaborating with vCom, the company developed a phased plan to identify and disconnect unused lines, utilizing tone and trace services for accurate assessment. The results were significant, with the monthly POTS expenditure reduced from $20,683 to under $2,000, leading to annual savings of over $240,000. The process involved disconnecting or migrating around 20 lines, enhancing visibility into the network environment and ensuring that only necessary services remained active. This strategic approach allowed the organization to streamline its telecom services without disrupting core operations.