State of Franklin Healthcare Collaboration with Veradigm

This case study outlines the collaboration between State of Franklin Healthcare, Veradigm, and Exact Sciences to enhance the efficiency of Cologuard test orders. State of Franklin Healthcare, a multi-specialty physician practice in Tennessee, faced challenges with time-consuming manual workflows for ordering tests, which often resulted in errors and delayed patient care. The integration of Veradigm's Electronic Health Record (VEHR) and the Diagnostic Ordering and Results Network (DORN) provided a solution that automated test orders and results retrieval. The implementation process involved tailored training and support from Veradigm, leading to significant time savings and improved accuracy in test ordering. Staff reported that the time taken to complete orders was reduced from over 30 minutes to approximately five minutes. Additionally, the integration allowed for faster results retrieval, often within a week, thereby enhancing patient care. The collaboration exemplifies how strategic partnerships can streamline workflows and improve healthcare delivery.