Urology of St. Louis Revenue Cycle Management Strategy

This case study outlines the collaboration between Urology of St. Louis (USL) and Veradigm Revenue Cycle Services to enhance the practice's revenue cycle management. Established in January 2019, USL has rapidly expanded to perform a significant portion of urologic care in the St. Louis area. Facing challenges with in-house revenue cycle operations, USL partnered with U.S. Specialist Management (USSM) to explore more efficient solutions. The decision to outsource revenue cycle management to Veradigm was driven by the need for improved operational efficiency and financial performance. Key metrics such as accounts receivable time, collection rates, and clean claims rates were established to measure success. Following the implementation of Veradigm's services, USL reported a reduction in accounts receivable time and significant improvements in collection rates. The partnership has fostered ongoing collaboration, resulting in positive financial outcomes and a commitment to future growth.