Ransomware Resilience Assessment Service Description

This document is a Service Description for the Ransomware Resilience Assessment and its Add-on, provided by Veritas Technologies LLC. It outlines the objectives and scope of the service, which aims to evaluate a customer's resilience against ransomware attacks and offer recommendations for improvement. The assessment is based on the Veritas Cyber-Resilience Reference Model, which includes five focus areas and 22 risk elements related to strategy, policy, collaboration, technology, and architecture. The service is structured into three phases: Off-site Alignment and Planning, Interviews and Data Collection, and Analysis and Completion of the Final Assessment Report. Each phase involves specific tasks such as conducting meetings, gathering data, and analyzing the customer's current resilience capabilities. The final deliverable is a comprehensive report detailing findings, recommendations, and a prioritized action plan to enhance ransomware resilience and mitigate risks. Customer responsibilities are also outlined to ensure successful service delivery.