Collaboration Between Police and Social Workers

This case study outlines the collaboration between the Lansing Police Department and social workers facilitated by Versaterm OpsIntel. The objective is to improve the efficiency and effectiveness of addressing quality-of-life issues in the community, such as homelessness and mental health challenges. The study details the integration of a full-time social worker within the police department to manage calls related to these issues. It describes how the social worker utilizes Versaterm OpsIntel to access real-time data, communicate with police officers, and manage cases effectively. The platform allows the social worker to track interactions with individuals facing non-criminal issues, thereby reducing the burden on police officers. The case study also discusses the future plans of the Lansing Police Department to expand their social worker staff, enhancing their collaborative efforts. This partnership aims to improve community trust and outcomes by ensuring that trained professionals address social issues rather than law enforcement alone.