San Diego County DA Victim Communication Enhancement Case Study

This case study explores how the San Diego County District Attorney's Office improved communication with domestic violence victims through the Versaterm CommunityConnect platform. By automating notifications via text and email, the SDCDA increased victim outreach from 80% to nearly 100%, providing timely updates and resources. The implementation not only enhanced victim engagement but also fostered trust between the agency and the community, demonstrating the effectiveness of modern communicatio