Lhoist Compliance Management Outsourcing Case Study

This case study outlines Lhoist's experience with outsourcing their compliance management for sales tax, income tax, and property tax to Vertex. Lhoist, an international manufacturer of lime and mineral products, opted for outsourcing due to the time-consuming nature of compliance and the challenges in recruiting skilled personnel. After a decade with a previous provider, Lhoist switched to Vertex, seeking improved accuracy, detailed information, and better access to data. The transition was described as smooth, with a dedicated account team facilitating the setup process. Monthly compliance involves exporting tax data from their SAP system to Vertex, which manages the preparation and filing of returns. Lhoist emphasizes the importance of maintaining an active partnership with the outsourcing provider to ensure effective management of compliance tasks. The case study highlights the benefits of outsourcing, including time savings for the in-house tax staff, allowing them to focus on more strategic work.