IT Leader Cuts Procurement Costs with VoIP System

This case study documents the experience of Anthony Berger, VP of Information Technology at Fiduciary Outsourcing, who utilized the ViB Community to modernize his company's communication systems. Faced with challenges such as an outdated phone system and the need for a more efficient solution, Berger struggled with lengthy research and unsatisfactory options. After joining the ViB Community and attending a webinar, he received information about various vendors, ultimately selecting GoTo Connect as the VoIP solution for his company. The transition resulted in significant cost savings and improved communication features, enhancing remote work capabilities for his team. The case study outlines the benefits of the ViB Community, emphasizing how it streamlined the process of finding suitable technology solutions and provided access to vendors that met specific needs. Berger's positive experience highlights the value of community engagement in addressing technology challenges.