Summary
This case study details the implementation of Vistex Solutions for SAP at ScanSource, a leading international distributor of specialty technology products. The document outlines the challenges faced by ScanSource due to an outdated ERP environment that hindered its operations across U.S. and European markets. The company required a scalable and flexible solution to support its global growth, improve accounting processes, and enhance pricing management. Vistex Solutions were deployed to automate pricing, chargeback, and contract management, replacing previous manual methods. The implementation was completed in phases, with a go-live in Europe within 13 months and in North America shortly thereafter. The results included significant improvements in task automation, visibility into Special Pricing Agreements (SPAs), and faster claim preparation, leading to enhanced operational efficiency and accuracy. This case study serves as a comprehensive account of the strategic decisions and outcomes associated with the ERP implementation.
