Summary
This case study details the implementation of SAP margin optimization solutions by Vistex at ScanSource, a leading international value-added distributor. ScanSource faced limitations with its outdated ERP environment, which was several versions behind and had been heavily modified. The company required a scalable and flexible solution to support its global operations and improve business processes. The deployment of Vistex's solutions aimed to automate pricing, chargeback, and contract tasks, which were previously managed inefficiently. The implementation was completed in two phases, with the European deployment taking 13 months and the North American deployment following five months later. The results of this implementation included enhanced efficiency in pricing and claims processes, improved visibility into Special Pricing Agreements, and faster claim preparation across different regions. Overall, the new system has enabled ScanSource to better manage its operations and capitalize on growth opportunities.
