Summit Electric Supply Case Study on Claims Revenue

This case study details the implementation of SAP margin optimization solutions by Vistex at Summit Electric Supply Co. The document outlines how the company, which processes approximately 1,700 chargeback documents daily, transitioned from a combination of legacy applications and manual processes to a more automated and efficient system. Prior to the implementation, Summit faced challenges such as lack of visibility into claims, leading to profit leakage. The Vistex solution facilitated complex claims management and dispute resolution, significantly improving operational efficiency. As a result of adopting this solution, Summit achieved a remarkable 118% increase in claims revenue, reduced manual processing, and enhanced visibility into the claims process. The case study emphasizes the importance of integrated solutions in optimizing business operations and improving decision-making capabilities.