Summary
This case study focuses on Hand in Hand Productions, a video production company specializing in various media services including live-streaming events. The document outlines the challenges faced by the company as they adapted to the increasing demand for accessibility features such as American Sign Language (ASL) and captioning in their live streams. It details how VITAC provided a custom Zoom integration for captioning during live events, enhancing accessibility for their clients. The case study presents the benefits of using VITAC's services, highlighting the importance of human captioners and responsive customer support. Additionally, it discusses the commitment of Hand in Hand Productions to promote accessible communications and their efforts to collaborate with local organizations for further accessibility initiatives. The document emphasizes the significance of quality captioning in delivering accurate information during live streams and the positive impact of these services on the community.
