Residency as a Service Professional Services Overview

This document is a guide detailing the Residency as a Service offering from VMware. It describes how this service provides targeted, fixed-term assistance to accelerate technology value realization, particularly for organizations that have recently completed design and deployment services. The guide outlines the flexible staffing model that allows customers to choose from various service areas, each with a minimum commitment of 13 weeks. It lists specific operational areas such as Cloud Infrastructure, Cloud Automation, Intelligent Operations, and more, along with sample use cases for each area. Additionally, the document explains the roles involved in the service delivery, including a Senior Consultant, Project Manager, and Consulting Architect. The guide emphasizes the benefits of this service, including predictable costs and the ability to scale resources as needed, ultimately aiming to reduce risks and complexities associated with adopting VMware technologies.