Summary
This guide provides detailed instructions on utilizing the Tell Us reporting line and the SpeakUp system at Volvo Cars. It outlines the process for leaving a message, including the necessary steps to ensure that the report is comprehensive and accurate. Users are advised to prepare their message in advance, detailing the concern, relevant information, and any supporting documents. The guide explains the functionality of the reporting line, which allows for anonymous reporting of misconduct, and describes how the messages are processed by the independent third-party provider, People Intouch. Additionally, it details the response mechanism, including how users can check for responses to their reports. The FAQ section addresses common queries regarding the reporting process, confidentiality, and the types of misconduct that can be reported. Overall, the document serves as a comprehensive resource for employees to understand and effectively use the reporting system.
