Maricopa County Human Services Inventory Management Case Study

This case study details the implementation of AssetCloud with RFID technology by the Human Services Department of Maricopa County. The department faced challenges with an outdated Microsoft Access system that was slow, unsupported, and lacked mobile access and automation. Staff spent significant time manually tracking assets, leading to inefficiencies. The objective was to find a solution that could streamline the annual inventory process and enhance accuracy. After evaluating options, Roger Ward, the IT Support Supervisor, selected AssetCloud + RFID for its speed and automation features. The implementation resulted in centralized data access and mobile scanning capabilities, allowing the department to track over 2,000 pieces of IT equipment across 60 locations. The new system has halved the time required for annual inventory counts, and staff have reported that it is simple and dependable. The positive feedback on the implementation process further underscores the effectiveness of the solution.