Partnership Development for Social Research Systems

This case study outlines the collaborative partnership between NatCen Social Research and a technology company aimed at enhancing internal systems for data collection and analysis. NatCen, recognized as the largest independent social research organization in the UK, sought to improve its operational efficiency and maintain its market-leading position. The partnership focused on designing and developing bespoke digital platforms, providing ongoing support and training, and sharing knowledge to strengthen NatCen's in-house technical capabilities. The engagement emphasized a customer-intimate approach, ensuring that the technology provider tailored its services to meet NatCen's specific needs. The partnership has resulted in the development of unique capabilities and has supported NatCen in adopting agile software delivery practices. As NatCen continues to evolve, the partnership remains dynamic, contributing significantly to the organization's role in shaping social policy across the UK.