Strategic Infrastructure Review for Leeds Beckett University

This case study outlines a strategic infrastructure review conducted for Leeds Beckett University, focusing on business services, cyber security, data centre, networking, and desktop delivery. The review was carried out in two phases. The first phase involved understanding existing challenges through workshops with key team members over 4-6 weeks. This approach facilitated a personal audit, allowing the team to gather qualitative information about operational processes, user training, and technology adoption. The second phase focused on developing a strategic plan to address identified issues, including urgent needs and potential quick wins. The findings were presented to senior executives, ensuring end-users had the opportunity to provide feedback and understand the recommendations. The outcomes included a roadmap for next steps, support in writing tender requirements, and ongoing advisory assistance. The client expressed satisfaction with the external partner's objectivity and collaborative approach, leading to a multi-year investment programme aimed at enhancing the university's infrastructure and processes.