Workflow Automation Implementation for PD Ports

This case study outlines the implementation of a workflow automation solution for PD Ports, focusing on the integration of multiple systems to enhance business processes and decision-making. The project involved the selection of a leading process automation tool to support the port's existing business systems and facilitate a long-term integration with their new ERP system, IFS. The initial phase addressed the Proof of Delivery (POD) scanning process, where a solution was crafted to automate the matching of scanned receipts to relevant jobs. This automation not only improved efficiency but also provided flexibility to adapt to changing needs. The collaboration allowed PD Ports to implement additional workflow processes, enabling non-technical users to modify interfaces and workflow logic. The outcome included immediate cost savings and improved speed in business processes, positioning the K2 platform as a strategic tool for developing business logic beyond standard applications. The case study highlights the benefits of integrating systems and automating processes in the distribution and transport sector.