ACC Career Center Technology Transition Case Study

This case study outlines the collaboration between the Association of Corporate Counsel (ACC) and Web Scribble to enhance the ACC career center's technology and address declining non-dues revenue. The document details the challenges faced by ACC, including outdated resources and a lack of strategic communication with the previous career center provider. To overcome these issues, ACC sought a smooth transition to a new provider that would offer updated features without disrupting member services. The partnership with Web Scribble led to the implementation of the Higher Logic Thrive Jobs integration, which significantly improved member engagement and job board performance. The case study presents specific outcomes, including a 40% increase in job searches, a 19% increase in employer logins, and a 50% increase in resume uploads. Regular communication and a dedicated Customer Success Manager from Web Scribble contributed to the successful integration and ongoing support for ACC's career center.