Telecom Expense Management Solution for Airlines

This case study outlines a customized Telecom Expense Management (TEM) solution provided by WidePoint Corporation for a major U.S. Airline. The document details the challenges faced by the Airline, including the need for consolidating and tracking wireless and wireline telecom services, managing service additions and disconnections, and addressing billing discrepancies. The WidePoint TEM solution integrates expert services with the proprietary telecom management platform, ITMS™, which is recognized for its data protection and user experience. The solution includes various components such as inventory management, account and invoice consolidation, auditing and reconciliation, and detailed management reporting. The implementation of this solution resulted in significant cost savings for the Airline, with over $1,000,000 in billing credits identified and disputed. The case study emphasizes the importance of expert support in managing telecom resources and ensuring accountability in telecom spending.