Telecom Management Solutions for Healthcare Enterprises

This case study outlines the implementation of a Telecom Management Solution by WidePoint Corporation for a leading U.S. Managed Care Health Plan Provider. The objective was to consolidate, audit, and manage wireline telecom expenses and services across various locations in the country. The solution provided by WidePoint includes a fully managed Telecom Management Solution that enhances visibility into telecom spending and aims to reduce costs. Key features of the solution include MACD (Move, Add, Change, Disconnect) Ordering, Wireline Account Management, Contract Analysis, Invoice Auditing and Processing, and Help Desk services. The case study details the extensive telecom management platform, ITMS™, which supports over 300 locations and manages telecom invoices from 25 vendors, addressing an annual telecom spend projected to reach $60 million. The results indicate a successful consolidation of telecom expenses, maximizing investment for the healthcare provider.