Telecom Management Solutions for Healthcare Enterprises

This case study outlines the implementation of a Telecom Management Solution by WidePoint Corporation for a leading U.S. Managed Care Health Plan Provider. The objective of the solution was to consolidate, audit, and manage wireline telecom expenses, resources, and services across multiple locations in the United States. The document details the challenges faced by the health plan provider, including the need to manage over $36 million in annual telecom spending, which is projected to increase to $60 million. The Telecom Management Solution provided by WidePoint includes various expert services such as MACD (Move, Add, Change, Disconnect) Ordering, wireline account management, contract analysis, invoice auditing and processing, and help desk support. The case study presents the outcomes of implementing this solution, highlighting increased visibility into telecom spending and cost reduction, ultimately enabling the health plan provider to maximize its investment in telecom services.