Tableau Cloud Platform GxP Qualification Guide

This guide outlines the GxP qualification process for the Tableau Cloud platform, a Software-as-a-Service (SaaS) solution. It details the compliance standards that Tableau Cloud adheres to, including ISO 27001/27017/27018 and SOC 1/2, as well as GDPR data privacy regulations. The document emphasizes that accountability for GxP compliance lies with the regulated companies utilizing Tableau Cloud. It describes the integrated quality controls and best practices that Tableau Cloud incorporates into its software development lifecycle. Additionally, the guide presents the features of the Activity Log, which assists in fulfilling regulatory audit and compliance requirements. The document also discusses the importance of data availability, confidentiality, and integrity, highlighting that customer data remains within the hosting region. Furthermore, it notes the shared responsibility model between Tableau and its customers regarding system qualification and the necessity of documenting the qualification process. The guide concludes with recommendations for obtaining necessary documentation from the Salesforce Trust Center.