Summary
This document is a guide outlining the compliance guidelines for Wolt partners, including restaurants, merchants, and couriers. It emphasizes the importance of conducting business ethically and in accordance with applicable laws and regulations. The guidelines specify that partners must not engage in bribery, corruption, or any activities that could influence business decisions improperly. Additionally, partners are required to maintain transparency in their business records, comply with food safety and quality standards, and ensure the confidentiality and security of non-public information. The document also addresses social and environmental standards, urging partners to respect human rights, provide a safe work environment, and comply with environmental laws. Reporting mechanisms for any misconduct are also detailed, encouraging partners to report issues without fear of retaliation. The guidelines are subject to amendments to remain current with evolving requirements, and the latest version is accessible on the Wolt website.
