Implementation of WorkInConfidence Anonymous Speak Up

This case study details the implementation of the WorkInConfidence Anonymous Speak Up channel at Avon & Wiltshire Mental Health Partnership NHS Trust in 2022. The initiative aimed to create a secure and confidential method for staff to raise concerns, thereby promoting a culture of openness and transparency. The rollout involved various communication channels, including the staff intranet and printed materials, to ensure that all employees were aware of the new system. Liz Bessant, the Freedom to Speak Up Guardian, played a key role in the implementation process, highlighting the importance of having multiple channels for staff to report issues. The case study outlines the benefits of the anonymous reporting system, including increased confidence among staff to speak up without fear of repercussions. It emphasizes the need for ongoing promotion and support to ensure the system is trusted and utilized effectively. Overall, the initiative represents a proactive approach to addressing concerns within the Trust.