Personalized Onboarding for Workleap Officevibe Implementation

This document is a guide detailing the personalized onboarding and implementation process for the Workleap Officevibe platform. It outlines the support provided to organizations with a Pro subscription, specifically those with 100 or more members. The guide describes the role of the Customer Success Manager (CSM), who assists organizations through various stages of implementation, ensuring optimal account configuration aligned with organizational goals. Continuous support is emphasized, with CSMs available to address questions and provide technical assistance during and after the launch. The onboarding process includes a communication plan, training resources for managers and administrators, and access to promotional materials. Additionally, the guide highlights best practices for organizational structure and offers personalized recommendations for Human Resource Business Partners and business leaders. A post-launch meeting is included to ensure organizations maximize their use of the platform, along with access to a knowledge base and various resources.